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Your Rights and Our Legal Commitments

At cmc88, our legal terms govern every account, every transaction and every data point we hold on your behalf — and we've written them plainly so you know…

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What Our Legal Framework Covers

cmc88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of use apply to every account registered at cmc88.co, including all wallet activity processed through Touch 'n Go, GrabPay, Boost dan FPX. Jurisdiction for any dispute defaults to the applicable governing law stated in our full terms document, which you accept upon account creation.

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We update these terms when regulatory requirements or platform conditions change, and we notify you by email before any material change takes effect. Your continued use of the account after notification constitutes acceptance of the revised terms. If any clause is found unenforceable under Malaysian law,
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the remaining provisions stay in full force. You are responsible for ensuring that your use of the platform complies with the laws of your jurisdiction, as eligibility depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT CHANNELS

How to Reach Our Legal and Compliance Team

If you have a question about our terms, wish to exercise a data right, or need to raise a formal complaint, our team handles legal and…

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Account Rights

We hold your personal data only as long as your account remains active or as required by applicable retention law.

Data We Collect

We collect only the data needed to operate your account — name, contact details, payment identifiers for Touch 'n Go, GrabPay, Boost dan FPX, and session logs. We do not sell this data to third parties under any circumstance.

Cookie Policy

We use strictly necessary cookies to keep your session active, plus optional analytics cookies you can decline in your browser settings. A full cookie list is available in the Cookie Policy section of your account dashboard.

Account Security Measures

Every account at cmc88 is protected by encrypted login, two-factor authentication and session-timeout controls. Any suspicious login triggers an automatic hold and an alert to your registered email address.

Data Retention Period

Account data is retained for the period required under applicable Malaysian financial and anti-fraud regulations. Once the retention period lapses and your account is closed, we delete personal data within 30 days.

Your Right to Access and Correct

You may request a copy of all personal data we hold on you at any time via the legal email channel. Correction requests for inaccurate data are processed within five business days of verification.

Who to Contact for Data Requests

Direct all data-access, correction or deletion requests to our legal team at cmc88.co. Include your registered email and account ID so we can verify identity before releasing or amending any information.

Common Legal and Policy Questions

These answers cover the account terms, data rights and compliance questions we receive most often. If your question is not here, reach out through any of the contact channels listed above.

These terms apply to anyone who creates an account at cmc88.co and is located in a jurisdiction where access is permitted by local law. Eligibility depends on the laws of your region, and by registering you confirm that your use complies with local regulations.

Yes. Submit a data-access request via our legal email with your registered email address and account ID. We verify your identity first, then provide a full data export within five business days of confirmation.

Contact our legal team in writing via the registered contact form on cmc88.co. State the field that needs correction and provide supporting documentation. We complete verified corrections within five business days and confirm the change to your email.

We retain account data for the period mandated by applicable Malaysian financial and anti-fraud regulations. Once that period ends, personal data is deleted within 30 days. Session and transaction logs may be anonymised rather than deleted where required by law.

Start a dispute via live chat so our compliance desk can pull the transaction record. If the issue is not resolved at that stage, submit a formal written notice through our contact form. We aim to close transaction disputes within seven business days.

We email all registered account holders before any material change to our terms takes effect. The updated terms are also posted on cmc88.co with a revision date. Continuing to use the account after that date means you have accepted the new version.

If any individual clause is found unenforceable under Malaysian law, the remaining terms stay in full force and are interpreted as closely as possible to the original intent. The governing law and jurisdiction for all disputes are specified in the full terms document on cmc88.co.

Your Rights and Our Legal Commitments

How to Reach Our Legal and Compliance Team

Data Handling, Security and Your Account Rights

Data We Collect

Cookie Policy

Account Security Measures

Data Retention Period

Your Right to Access and Correct

Who to Contact for Data Requests

Common Legal and Policy Questions

01 Who do these terms apply to?

02 Can I request a copy of the personal data cmc88 holds about me?

03 How do I ask cmc88 to correct inaccurate information on my account?

04 How long does cmc88 keep my account data after I close my account?

05 What happens if I dispute a transaction processed through Touch 'n Go, GrabPay, Boost or FPX?

06 How will I know if the legal terms have changed?

07 What governs disputes if a term is found unenforceable in Malaysia?

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